Your needs come first at Fujitsu. We know that when problems arise, you want quick solutions with easy answers. That's why we give our customers the highest priority with custom support service sites and information designed to deliver fast solutions anytime and anywhere.
Support tools and resources for your model are available by clicking the links below. Help Chat is also available 24 hours 7 days a week.
Register your computer online and purchase Fujitsu Premium Care Service Plans.
You will need the following from the bottom of your computer:
Serial Number ("S/N")
Configuration Number ("Configuration P/N")
Fujitsu supports Microsoft Service Packs for Windows operating systems preinstalled by Fujitsu Service Pack Policy
Fujitsu Service & Support: General FAQs
2008.01.29
Safe Travel With Batteries:
The U.S. Department of Transportation has new rules which took effect on January 1, 2008, that prohibit airline passengers from packing spare lithium metal (non-rechargeable) batteries and lithium ion rechargeable batteries in checked baggage but allow travelers to bring spare batteries (with some limitations) in carry-on luggage. Click the link below for more information:
As you evaluate these instructions as they pertain to your travel with batteries by Fujitsu Computer Systems Corporation ("FCS") for its mobile computers, please note:
FCS does not use Lithium metal in the main/bay batteries
FCS main/bay batteries do not contain over 8g/pack lithium
Fujitsu Computer Systems not affected by AC Adapter recall
Dear Fujitsu Computer Systems Customers,
You may have heard about the 2005 AC adapter recall that has affected some PC vendors. We would like to assure our customers that Fujitsu Computer Systems products are not affected by this recall and Fujitsu AC Adapters are not being recalled. Fujitsu manufactures some of the highest quality products on the market and takes great pride in our design and manufacturing capabilities. Our focus on the delivery of quality and reliable products through prudent design and comprehensive testing allows us to maintain the high quality standard our customers have become accustomed to.
Thank you for choosing Fujitsu Computer Systems as your mobile PC supplier.
Driver Update: Memory Stick® and SD Card driver update for LifeBook notebook models C2210, C2230, P5020, and P5020D is available by clicking "Downloads" above.
Driver Update: Toshiba DVD-R/RW Drive SD-R6012 Firmware Update for LifeBook C2210 and N3010 notebooks available by selecting "Downloads" above.
Product Notice: General information for LifeBook and Stylistic products with flat-screen LCDs including industry standards, manufacturing processes, and assessment criteria.
Memory Assurance: In June 2004, Hewlett Packard announced that it had identified a memory module design flaw in some of its HP and Compaq notebook products. Although Fujitsu Computer Systems has received no customer complaints about the memory issue HP experienced, we have repeated our QA test on products using the same chipset. No failures were detected. In addition, Fujitsu has contacted our memory module vendors, and we have received assurances that the products they supplied to us are not affected. Fujitsu products undergo thorough performance and quality tests. Fujitsu customers can be assured that Fujitsu products are not affected by this problem.
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